City
Epaper

Alibaba opens platform for US SMBs to compete with Amazon

By IANS | Updated: July 24, 2019 16:20 IST

Amid the trade tensions between China and the US, Chinese e-commerce giant Alibaba has decided to help the US firms access the $23.9 trillion global B2B e-commerce market to compete with players, like Amazon, on a global level.

Open in App

The move is part of Alibaba's push to enable 30 million small and medium businesses (SMBs) in the USA to expand their businesses globally, which would help the China-focused company to establish itself in countries outside China, Alibaba's news hub Alizila reported on Tuesday.

As part of the programme, Alibaba.com has launched a series of features, like easy-to-use interface, communications tools for customer-relationship management, digital-marketing tools to target potential customers as well as online payments.

"With 10 million active business buyers in over 190 countries and regions, we are reshaping B2B commerce by providing the tools and services needed for the US SMBs to compete and succeed in today's global marketplace," the report quoted John Caplan, head of North America B2B at Alibaba Group, as saying.

Alibaba.com has also created a "customer success" team in the USA to support SMBs as they join the platform.

The Chinese company also announced that the US-based farm produce firm Robinson Fresh would be joining the platform on July 23 following a "strategic collaboration" between Alibaba.com and Office Depot.

In 2017, Alibaba's founder Jack Ma met US President Donald Trump and outlined a plan to increase the firm's presence in the USA. Later, Ma rowed back on those plans, citing the US-China trade war.

( With inputs from IANS )

Tags: Alibaba Groupususachina
Open in App

Related Stories

CricketAsia Cup Rising Stars 2025 Points Table: Updated Standings After Group Stage Ends With Bangladesh A vs Sri Lanka A Match

MumbaiLawrence Bishnoi's Brother Anmol Bishnoi Deported from US, Key Conspirator in Baba Siddique Murder Case

CricketAsia Cup Rising Stars 2025 Points Table: Updated Standings After Bangladesh A vs Afghanistan A Match

Mumbai₹58-Crore Digital Arrest Scam: Maharashtra Cyber Probe Reveals Links to China, Hong Kong and Indonesia

NationalFlorida Plane Crash: 2 Killed After Small Aircraft Crashes in Coral Springs Lake (Watch Video)

कारोबार Realted Stories

BusinessIndian scientists develop cathode material for zinc batteries with increased storage

BusinessOPPO India sets a new benchmark in premium smartphones with the Find X9 Series

BusinessGautam Adani calls for India's civilisational strength to guide its future amid AI shift

BusinessBitcoin falls to seven-month low as US economic concerns weigh on traders

BusinessAustralian envoy welcomes Reliance move to supply Australia with Russian-free oil