New Delhi, May 12 Aiming to promote Ease of Living, Delhi Lieutenant Governor T.S. Sandhu has catalysed the Delhi Development Authority (DDA) to begin a Single Window Clearance System under the Online Building Permit System (OBPS), an official said on Tuesday.
The new facility launched by the DDA will enable faster, transparent, and citizen-centric building approvals and achieve marked improvements over the previous processes, which, more often than not, lead to unnecessary red tape, public harassment, and complaints of corruption, said a statement.
The Lieutenant Governor had earlier flagged these issues while issuing directions to launch the Single Window OBPS.
The new system will provide citizens, homeowners, architects, and developers with a seamless, integrated interface for processing building permissions and related approvals, the statement said.
The system enables online submission of building plans, documents, and multiple No Objection Certificates (NOCs) through a single-window mechanism, thereby reducing procedural complexity and minimising the need for physical visits to DDA offices.
It will also enable applicants to track application status in real time, make online fee payments, and receive digitally signed approvals without repeated visits to DDA offices, the statement said.
The system integrates AI-powered plan scrutiny, automated compliance checks, geo-tagged mobile inspections, and instant SMS and email notifications.
The initiative is expected to substantially reduce manual intervention, procedural delays, and operational errors while improving accountability, efficiency, and accuracy in the building approval process, it said.
The initiative marks an important milestone in modernising Delhi’s urban planning and development framework through technology-driven governance reforms and streamlined public service delivery mechanisms.
The Single Window Clearance System is expected to play a transformative role in enhancing efficiency, transparency, and public convenience in the administration of building permissions across Delhi.
The Lieutenant Governor and his Secretariat, as well as senior officials of DDA, will periodically and concurrently review the effectiveness of the new system, the statement said.
--IANS
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