New Delhi, April 20 The Department of Posts India has recorded a strong 16 per cent year-on-year (YoY) growth in revenue to Rs 15,296 crore in the financial year 2025-26, Communications Minister Jyotiraditya Scindia said on Monday, calling it a “historic year” for the organisation.
Announcing the performance after the department’s annual business meet, the minister said the growth reflects a major transformation in operations, driven by deeper service penetration, customer acquisition, and a sharper focus on service quality through strict Six Sigma service level agreements.
The department’s revenue stood at Rs 13,218 crore in FY25, and the latest jump marks one of the strongest growth rates seen in recent years.
Scindia expressed confidence that the momentum will continue, with plans to expand reach and introduce new offerings to drive even higher growth in FY27.
Performance across regions remained robust, with eight out of 23 postal circles achieving over 90 per cent of their targets, while 14 circles met between 80 and 90 per cent.
Only one circle recorded less than 80 per cent achievement, as per the minister statement.
Among business segments, the parcels division emerged as a key growth driver, with revenue rising 69 per cent to Rs 1,133 crore in FY26, supported by strong performance in states such as Jharkhand, Telangana, and Gujarat.
The mail segment also posted significant gains, with revenue increasing 34 per cent to Rs 3,202 crore, led by Rajasthan, Assam, and Jammu and Kashmir.
Citizen-centric services saw sharp growth of 70 per cent to Rs 864 crore, while the Post Office Savings Bank segment generated Rs 7,756 crore -- reflecting a 13 per cent increase.
Postal Life Insurance and Rural Postal Life Insurance together recorded revenue of Rs 1,458 crore, marking a 25 per cent rise over the previous year.
Vandita Kaul, Secretary at the Department of Posts, said the gap between revenue and expenditure has narrowed by about Rs 1,500 crore in FY26, even as the department continues to meet its universal service obligations.
The total revenue expenditure, including pensions, stood at Rs 38,631 crore, with nearly one-third attributed to pension liabilities.
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