Mumbai (Maharashtra) [India], March 20 : Actress Lisa Ray has publicly called out Air India for allegedly refusing to accept a medical waiver after she had to cancel her 92-year-old father's scheduled travel due to his deteriorating health.
Taking to her social media platform, X (formerly Twitter), on Wednesday, Lisa expressed her frustration with Air India for denying the waiver despite submitting all necessary documents from the attending doctor.
The actor shared her distress, writing, "Here we go again @airindia My father is 92, unwell and I have to cancel travel due to his ailing condition. Submitted doctor's letter and the waiver was denied? How is that possible? Where is the empathy from an airline that is claiming to care about passengers???"
https://x.com/Lisaraniray/status/1902288258198802583
In response, Lisa received a reply from Air India's official X account, prompting her to share a screenshot of the booking website.
https://x.com/airindia/status/1902289096338538637
The screenshot revealed that no medical waiver was available, along with a statement that her father had been hospitalised.
https://x.com/Lisaraniray/status/1902297252577587570
Lisa Ray, who has been open about her own health struggles, including her diagnosis of multiple myeloma in 2009, has become a vocal advocate for patient rights and healthcare awareness.
Her memoir 'Close To The Bone', released in 2019, documents her journey with the rare bone marrow cancer, including a relapse after three years of remission.
Lisa began her career as a model in the early '90s before making her acting debut in the 2001 film 'Kasoor'.
Most recently, Lisa appeared in the second season of the popular Prime Video series 'Four More Shots Please!'
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