City
Epaper

Uber cab rides can now be booked via WhatsApp in India using official chatbot

By Lokmat English Desk | Updated: December 3, 2021 19:05 IST

Open in App
1 / 10
WhatsApp users can now book Uber rides in India. An official WhatsApp chatbot has been introduced to facilitate this service, and it has been made available in Lucknow first.
2 / 10
Currently, it has been rolled out in the English language, but it is likely to be made available in other regional languages as well.
3 / 10
The integration is said to be a global-first for Uber and looks to make booking a cab an easy affair. Uber and WhatsApp look to expand this service to other cities soon.
4 / 10
WhatsApp users can book an Uber ride by messaging Uber's business account number; scanning a QR code, or clicking a link directly to open an Uber WhatsApp chat.
5 / 10
The chatbot will then ask the user to offer pickup and drop off locations and chose the kind of ride they would like to book. The chatbot will offer upfront fare information and will give the driver's expected time of arrival as well.
6 / 10
This option to book an Uber ride via WhatsApp is currently only available in the English language. It is said to expand to other Indian languages soon.
7 / 10
WhatsApp also confirms that the service is available to both new and existing users who registered with only one phone number on Uber.
8 / 10
With this integration, riders will no longer need to download or use the Uber app. From user registration, booking a ride, and getting a trip receipt, all the functions are said to be managed within the WhatsApp chat interface.
9 / 10
The company says that riders get the same safety features and insurance protections as those who book trips via the Uber app directly.
10 / 10
They will be informed of the name of the driver and license plate of the driver on booking. They will also be able to track the location of the driver enroute to the pickup point and be able to speak to the driver anonymously using a masked number.
Tags: Uber ServicesWhatsapp
Open in App

Related Stories

NationalPMFBY WhatsApp Number: Save the Number and Check Crop Insurance Status Online: A Step-by-Step Guide

TechnologyWhatsApp Privacy Policy Case: Meta Disagrees with CCI's Rs 213-Cr Penalty; Plans to Appeal

TechnologyWhatsApp Privacy Policy Case: CCI Imposes Rs 213 Crore Penalty on Meta

MaharashtraMaharashtra Elections 2024: Candidates and Major Parties Taking Precautions, Communicate Only via WhatsApp to Avoid Code Violations

TechnologyWhatsApp Introduces New Message Drafts Feature: How It Works and What You Need to Know

Technology Realted Stories

TechnologyExplained: Key recommendations of 55th GST Council meet

TechnologyJ&K Cyber Police recovers over Rs 11 lakh scammed in online frauds

TechnologyNITI Aayog’s housing initiative for industrial workers to boost manufacturing workforce: ICEA

TechnologySpaDeX mission to help India ace space docking technology: ISRO

TechnologyAssociation of NPS Intermediaries launched to help Indians plan early for pension