City
Epaper

Apple offers more options for safe, reliable repairs

By IANS | Updated: August 30, 2019 11:45 IST

Apple has announced a new repair program, offering customers additional options for the most common out-of-warranty iPhone repairs.

Open in App

The iPhone maker would provide more independent repair businesses - large or small - with the same genuine parts, tools, training, repair manuals and diagnostics as its Apple Authorized Service Providers (AASPs), the company said in a statement on Thursday.

The program is launching in the US with plans to expand to other countries.

"To better meet our customers' needs, we're making it easier for independent providers across the US to tap into the same resources as our Apple Authorized Service Provider network," said Jeff Williams, Apple's chief operating officer.

"When a repair is needed, a customer should have confidence the repair is done right. We believe the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested," he added.

The new independent repair provider program complements Apple's continued investment in its growing global network of over 5,000 AASPs that lead the industry for customer satisfaction and help millions of people with both in- and out-of-warranty service for all Apple products

To qualify for the new program, businesses need to have an Apple-certified technician who can perform the repairs. Qualifying repair businesses will receive Apple-genuine parts, tools, training, repair manuals and diagnostics at the same cost as AASPs.

( With inputs from IANS )

Tags: appleusJeff Williams
Open in App

Related Stories

InternationalIndian-Origin Man Beheaded In US In Front Of Family After Violent Dispute

BusinessAnil Ambani’s Reliance Power and Reliance Infra Shares Zoom Even as Indian Markets Tumble Amid US Tariffs

InternationalMissouri House Blast: 5 Injured After Huge Explosion Damages 20 Homes in St Louis County

InternationalHurricane Erin Enters Into Category 2 Storm With Maximum Winds of 100 mph, Heavy Rainfall Over Caribbean Islands Likely

InternationalIowa Shooting: Two Killed, One Injured In Firing and Blast in Glenwood; Suspect Arrested

टेकमेनिया Realted Stories

TechnologyFinancial dignity must be core to growth, pension planning a necessity: FM Sitharaman

TechnologyAshwini Vaishnaw inaugurates NIELIT Digital University

TechnologyMP to create 20,000 vacancies in police, AI-based chatbot launched: CM Yadav

TechnologyPakistan deploys digital technology to spy on citizens

TechnologyAPEDA showcases India’s agri-food strengths as export partner at World Food India