Seoul, Sep 28 South Korean President Lee Jae Myung on Sunday apologised for the inconveniences caused to people after a fire at the state data centre crippled services across multiple sectors, citing the lack of an emergency system to restore what he called a foreseeable incident.
Lee issued the apology during an emergency meeting after the government's online services and networks were disrupted by the fire that broke out at the National Information Resources Service in the central city of Daejeon on Friday, following a lithium-ion battery explosion, Yonhap News Agency reported.
"The public is experiencing great inconvenience and anxiety because of the fire. As the nation's top executive, I offer my sincere apologies," he said.
Lee called for around-the-clock efforts to restore key public systems and resume their operation to prevent people from experiencing inconvenience in using services linked to their daily lives, such as financial services, goods delivery, and transportation.
The President criticised the lack of an emergency restoration mechanism, noting that major network infrastructure remained down days after the fire. He also stressed the need for a thorough investigation, pointing out that a similar disruption occurred two years ago and that inadequate preparation may have left key network infrastructure unprotected.
"This was a foreseeable incident, yet there were no countermeasures. It's not that the measures failed to work -- they simply did not exist," he said, adding, "This is incomprehensible."
He also instructed officials to strengthen the basic security and safety system of the government network and to draw up mid- and long-term response measures to prevent a recurrence, including establishing a "double-layer operating system" for state computer networks.
"It is astonishing that such a critical network did not even have a double-layer preparation system in place to immediately respond when damaged by external factors," he said. "A dual-operation system is, of course, essential, and I will also thoroughly look into why preparations for it have not been made until now."
Of the 647 online systems that the government shut down, 96 systems were directly damaged by the fire. The government began resuming the operation of 551 computer systems not affected by the blaze in a bid to review whether the services are operating normally.
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