He added that once the lockdown starts easing up and diners start trickling into restaurants again, "we cannot let lack of caution lead to a stray incident and derail the industry's reputation".
"We have to use abundant caution to save the efforts of millions of people that restaurants employ," he said.
Zomato said it is building additional features on the app such as the ability to order multiple courses, and the option to pay for self or the entire table to ensure a hassle-free dining experience.
( With inputs from IANS )