City
Epaper

Focus on customer experience, revenue generation: Minister Scindia at BSNL meet

By IANS | Updated: July 28, 2025 17:29 IST

New Delhi, July 28 Bharat Sanchar Nigam Limited (BSNL) officials met Union Minister of Communications, Jyotiraditya Scindia, on ...

Open in App

New Delhi, July 28 Bharat Sanchar Nigam Limited (BSNL) officials met Union Minister of Communications, Jyotiraditya Scindia, on Monday and informed him about the public telecom company's expansion plans.

The 4G expansion and rollout in multiple telecom circles, introduction of IFTV for FTTH and BiTV for mobile customers, platforms for next-generation infotainment and BSNL National Wi-Fi Roaming (a nationwide Wi-Fi roaming service for customers) were some of the upcoming initiatives discussed, an official statement said.

Among other initiatives are tailored BSNL VPN services and bundled packages for enterprise and government clients, CNPN projects (private network initiatives) for high-reliability connectivity in mission-critical infrastructure and a spam-free network.

The discussions focused on strengthening BSNL’s role in the telecom sector, accelerating infrastructure rollout, and enhancing citizen-centric service delivery, the statement further said.

Wide-ranging discussions were held on improving network performance, customer service delivery, and organisational modernisation. This comprehensive dialogue reinforced BSNL’s positioning as a consumer-centric telecom service provider with a clear mandate of “Revenue First” targets across all business units.

According to BSNL’s financial data, the company posted a net profit of Rs 280 crore in the January-March quarter (Q4) of FY25, making it the second consecutive profitable quarter after nearly two decades.

This followed a Rs 262 crore profit in the October–December quarter—marking the first profit for the company in 18 years. The government had earlier announced multiple financial revival packages for BSNL, amounting to Rs 3 lakh crore, as part of its mission to revive the struggling public sector unit.

Earlier this month, Scindia had said that India’s first fully indigenous 4G network has now been implemented across the country.

“BSNL is now fully prepared to serve customers with a robust, indigenous 4G network. This is not just a revival, it's a reinvention of BSNL’s role in India's digital future,” the Union Minister said.

Disclaimer: This post has been auto-published from an agency feed without any modifications to the text and has not been reviewed by an editor

Open in App

Related Stories

NationalJharkhand Road Accident: 5 Kanwariyas Killed, Several Injured After Bus Collides With Gas Cylinder Vehicle in Deoghar

InternationalFive dead in shooting at New York office building, suspect killed

EntertainmentRitwik Ghatak to be honoured at IFFM with retrospect on his birth centenary

InternationalInaccurate information being shared by individuals on Nimisha Priya case: Sources

BusinessAs ‘Karuppu Kavuni’ paddy sees price crash, TN farmers seek govt support

Business Realted Stories

BusinessIndia's industrial output to stay weak amid geopolitical issues affecting exports & underperforming urban demand: Report

BusinessAI and machine learning jobs rise by 42 per cent YoY in June: Dept of Economic Affairs

BusinessIndia's trade performance remains resilient amid global shifts in Q1 FY26: Dept of Economic Affairs

BusinessEaseMyTrip's Nishant Pitti, Actor Ajay Devgn launch Qorum - A homegrown luxury watch brand aiming for global presence

BusinessTCS triggered economic earthquake by 2 pc layoff announcement: Jairam Ramesh