New Delhi, March 27 In the light of the coronavirus pandemic raging worldwide, Delhi power distribution company (discom) BSES on Friday announced that, as an essential service, the company is taking all appropriate measures to ensure reliable power supply to its consumers without compromising the safety of its employees
A BSES statement said it is taking these steps in consultation with all stakeholders in the national capital.
"We have started work-to-home for a section of our employees and a roster system for others, without affecting the quality of our power-supply. We have also started doing thermal checking at our offices. Moreover, our employees have adequate access to sanitisers and masks also. All our vehicles and offices are also being regularly sanitised," a BSES spokesperson said.
"We are in regular touch with the authorities to allow free movement of our employees and workers. We have also made contingency provisions of boarding and lodging for field level employees at our various sub-station buildings," he added.
The statement said BSES has a pool of doctors and in-house dispensaries. The doctors are available for consultation by employees and their family members.
"BSES doctors are also in touch with other hospitals for contingency arrangements, should the need arise," said the spokesperson.
He also said that in view of the lockdown, BSES offices are functioning with reduced staff and somes services have been curtailed.
"We would not be registering requests for new connections till further orders. All existing appointments are also being postponed till further notice."
"All physical distribution of bills and meter reading is being stopped till further notice. Consumers will be given provisional bills, basis the regulator DERC's laid down criteria," he added.
Consumers can connect to BSES through the discom's digital platforms such as the BSES website, mobile app, Facebook, Twitter, WhatsApp, SMS and the call centre.
( With inputs from IANS )