MP: Bhopal Passport Office launches outreach programme

Bhopal, April 7 In a first-of-its-kind initiative, the Regional Passport Office in Bhopal has launched an inclusive outreach programme aimed at making passport services more accessible to differently abled applicants.

The initiative introduces Braille-based materials and sign language-enabled digital resources, setting a new benchmark among Regional Passport Offices across the country.

As part of the programme, the office has developed Braille booklets containing comprehensive information on passport services for visually impaired applicants.

These booklets detail key aspects of the application process, including categories such as Emigration Check Required and Non-Emigration Check Required, types of applications under Normal and Tatkal schemes, document requirements, and essential do’s and don’ts.

In addition, Braille signage plates have been installed within the office premises to assist visually impaired visitors in navigating the facility independently.

Expanding its inclusivity efforts further, the office has also introduced a series of informational videos in sign language designed for speech and hearing-impaired applicants.

These videos explain the complete passport application process, covering stages such as biometric enrolment at Counter A, document verification at Counter B, and the final granting of applications at Counter C.

The videos are embedded with QR codes, allowing users to directly access relevant online resources for more detailed guidance.

The initiative was formally inaugurated on Tuesday by the Joint Secretary (Passport Seva Programme) and Chief Passport Officer, in the presence of the Regional Passport Officer, Bhopal.

Officials stated that the move reflects a broader commitment to ensuring that public services are inclusive and accessible to all sections of society.

It further stated that the initiative underscores the government’s focus on citizen-centric governance, with officials emphasising that no applicant should be left behind in accessing essential services like passports.

--IANS

pd/dan

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