The Pune Mahanagar Parivahan Mahamandal Limited (PMPML) has decided to take strict action against bus drivers and conductors flouting traffic rules, following a surge in passenger complaints. Drivers found guilty of violations will face a ₹1,200 fine and possible suspension.
PMPML operates across Pune, Pimpri-Chinchwad, and the PMRDA region. The administration has been receiving frequent complaints about traffic violations, including:
- Talking on mobile phones while driving
- Stopping buses on zebra crossings
- Smoking during duty
- Ignoring route board updates
- Disregarding lane discipline
- Running red lights
In response, PMPML has issued clear directives to drivers and conductors, such as:
- Avoid using mobile phones while driving
- Follow lane discipline and traffic regulations
- Stop buses only at designated stops
- Prohibit smoking and over speeding
Non-compliance will result in strict penalties, with two drivers already penalized based on passenger complaints. "We will not tolerate misconduct. Violators will face fines and suspension," said Satish Gawhane, Chief Traffic Manager of PMPML.
How to Report Issues
Passengers can report issues related to driver misconduct, bus conditions, or any rule violations via PMPML’s toll-free helpline: 020-24545454. Alternatively, complaints can be submitted on PMPML’s social media platforms, including Twitter (X), Instagram, and Facebook, by providing relevant details such as photos, videos, bus numbers, route names, and the time of the incident. PMPML encourages commuters to actively report grievances to ensure better services.