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Business :
MG ranks highest in India Customer Service for a second consecutive year, J.D. Power 2022 CSI Study
Vehicle owners in India place a great level of importance on proactive service advisor-led interaction during their service experience, according to the J.D. Power 2022 India Customer Service Index (CSI) StudySM, released today. ...
Business :
MG ranks highest in India Sales Satisfaction for second consecutive year
In an era of digitalization, with more than 73 per cent of vehicle shoppers in India knowing the exact model to be purchased and 88 per cent researching online, product discovery at a showroom remains an important driver of customer experience, accor ...