No need to pay toll tax if wait time exceeds 10 seconds, check out new NHAI guidelines
By Lokmat English Desk | Published: May 28, 2021 07:52 PM2021-05-28T19:52:13+5:302021-05-28T19:52:13+5:30
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The National Highways Authority of India (NHAI) has introduced fresh guidelines under which toll operators have to ensure the service time per vehicle is not more than ten seconds
If a four-wheeler vehicle waits more than ten seconds at the toll booth, then they will be exempted from making the tax payment
The rule is applicable even during peak hours at toll plazas to ensure smooth passage of vehicles.
It is also reported that the Ministry of Road Transport and Highways has asked toll plazas to mark a yellow line 100 metres before the booth entry.
If under any situation vehicles are seen behind the yellow line, then the toll operator will have to let the cars ahead go without paying the tax.
NHAI says that the new rules are to ensure that drivers do not face any hassle during toll plaza payments even during peak hours on the National Highways.
As per the latest updates from the Ministry, waiting time at toll plazas has been reduced drastically after the implementation of the FASTag.
With the social distancing becoming the new normal in the wake of the pandemic, more and more commuters are opting to use FASTag as it removes the chances of any direct contact between the drivers and toll operators.
These FasTags help in maintaining social distancing because there is minimal contact between the customer and the operator.
However, FASTag vehicles have their own lane in a toll plaza that ensures their movement is swift and smooth, unlike for those who have to make the payment through cash.
