Navi Mumbai: The recent fire at Phoenix Marketcity mall in Kurla has sparked widespread concern, with citizen groups now calling for a comprehensive, independent fire safety audit of all malls and multiplexes across Maharashtra, including those in the Mumbai Metropolitan Region (MMR).
In a letter to Chief Minister Devendra Fadnavis, the NatConnect Foundation warned that several commercial complexes could pose major risks in case of emergencies. “Many malls are potential death traps, especially during peak hours,” said B N Kumar, director of NatConnect.
Kumar highlighted that overcrowded passages, overloaded with temporary festive displays and merchandise, make movement difficult and evacuation nearly impossible. “We’ve also observed that packaging materials like cartons are often dumped in basement areas, which are not meant for storage,” he added. He also raised concerns over narrow driveways and exit points.
Activist Madhu Shankar echoed these fears, emphasizing that food courts and cinemas are especially vulnerable. “Even a minor mishap in such crowded areas can result in panic and chaos, leading to injuries or worse,” she said.
Kumar also recounted personal experiences of long wait times at multiplex exits, saying it can take up to 20 minutes to vacate a cinema hall. “In an emergency, that delay could be catastrophic,” he warned.
The activists are urging the government to appoint third-party, independent agencies—similar to those used in financial and forensic audits—to conduct fire safety inspections. They argue that transparency and accountability must be prioritized when it comes to public safety.
Kharghar-based activist Jyoti Nadkarni added that malls should not only display their fire compliance certifications but also set up mechanisms for whistleblowers and vigilant citizens to report violations anonymously.
“The safety of thousands depends on how seriously we take these warning signs,” Nadkarni said.